RECAP: Bed & Breakfast/Guest Accommodation of the Year

23rd September 2015

Categories: NETA - news

Award: Bed & Breakfast/Guest Accommodation of the Year

Winner: Martineau Guest House

If you’re looking for a lovely place to stay for your city break in Newcastle we have a great pick for you! Located in the historic village of Tynemouth, the Martineau guest house is a grade II listed Georgian townhouse named after the 19th century British journalist, writer, social reformer and economist Harriet Martineau.

A short stay or longer holiday here is a very special treat indeed. Perfect for leisure and business travelers alike, furthermore, it’s great location that allows visitors to explore the jewels in the North East’s crown including incredible sea, coastal vistas and blue flag beaches.

There are 4 rooms on offer, including two rooms located at the back of the property with fabulous river and sea views. The two rooms to the front boast views along lovely Front Street. All of the rooms are en-suite, equipped with tray full of specialty teas and ground coffee, games shelves, an extensive DVD library, flat screen TV and free Wi-Fi which makes it perfect if you don’t want to explore outside.

The offer at the Martineau Guest House gets even better if you wish to get a made to order breakfast. The wide range of local morning specials offer something for everyone, including inspired vegan and vegetarian options.

In recognition to its commitment to excellence and passion for a great customer service and experience, Martineau Guest House was honored with several awards including Bed & Breakfast/Guest Accommodation of the Year Award at last year’s North East Tourism Awards.

We’ve asked Sally (the owner) few questions in regards to the winning experience and how it influenced the quest house performance.

Why did you enter the North East England Tourism Awards 2014?

I had entered the previous two years and been awarded bronze both times. Acting on the feedback given I made further improvements to the Guest House and guests experiences. I was hoping that these improvements would be recognized by the judges and hopefully I would receive a gold award! I also feel that entering the competition is excellent PR for the Guest House and helps to keep the profile high.

What did it feel like to win?

Amazing! I wanted to shout it from the roof tops. It was recognition for all the hard work my small team and I put in.

What impact has it had on your business?

This year I have seen occupancy figures increase and I am on target for the best year since I took over six years ago. I have also ensured that we do not 'rest on our laurels' but have continued to make improvements including upgrading the toiletries to organic Neal’s Yard to add a little bit of luxury to the guests stay and making all my own jams and marmalades.

 In your opinion, how important are the North East England Tourism Awards?

I think they are very important as they showcase the amazing talent we have in our region. They also enable businesses to get recognition for outstanding service.

 Why do you think other businesses should apply?

To celebrate all they do and to increase the profile of their business with the general public.

Will you entering again this year?

Yes I have entered in two categories this year - The Bed and Breakfast /Guest Accommodation and The Taste of England award.


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