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Case study - Seaham Hall

30th August 2018

Categories: NETA - blog

We spoke to Ross Grieve, Managing Director at Seaham Hall about success at last year’s Visit England Excellence Awards and what he loves about the North East.

  • What does it mean to Seaham Hall to be shortlisted for, and win, awards such as the North East England Tourism Awards and Visit England Awards for Excellence?

As with all awards, it is recognition to the team for delivering amazing experiences to the guests and therefore when you are shortlisted and / or hopefully win awards this is recognition for the hard work and effort that the property and the team have delivered.

  • What impact has winning at the Visit England Awards for Excellence had?

Although the impact is minimal from a financial perspective, it is a great marketing opportunity to shout about the success that you have had as a property.

  • What makes Seaham Hall stand out from the crowd?

Seaham Hall is a boutique five-star luxury hotel with a spa that is unrivalled and certainly is recognised nationally as one of the market leaders, both our facilities experience but also customer service

  • What is your favourite part of the North East and why?

There are many aspects of the North East that I enjoy but probably particularly the coastline for its ruggedness and breath-taking views.

  • Are there any hidden gems in the North East that you would encourage people to visit?

Similar to above, but I would also suggest the Northumbrian coastline as well as the Durham Dales.

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