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Otter and staff, credit Alan Hewitt

About

Whatever the season, come rain or shine – the award-winning WWT Washington Wetland Centre is the perfect place to connect with nature.
 
Open 364 days, visitors can enjoy beautiful scenery, unforgettable wildlife encounters and special events all year round.
 
Explore a diverse mix of wetland, woodland, wildflower meadows and nature reserve – home to exotic wildfowl, flocks of wild waders, Asian short-clawed otters, grey herons, Chilean flamingos, woodland birds, insects and amphibians.
 
Visit Close Encounters and hand-feed the rarest goose in the world or watch once-extinct Eurasian cranes as they parade across the stream area.
 
Bird hides with views of lapwing, curlew and avocet are on the shore at Wader Lake; colourful bullfinches and great-spotted woodpeckers gather at Hawthorn Wood feeding station; mini-beasts lurk in Hollowood and fluffy chicks hatch at Waterfowl Nursery (seasonal).
 
Waterside Café serves up tasty food every day and is open to the general public (not including admission to the grounds). Plus there are picnic areas, an insect garden, a sculpture trail, daily talks, regular events, Splash Zone play area and WWT gift shop; as well as excellent disabled access and free wheelchair hire (including mobility scooters).
 
Join the WWT membership scheme during your visit and within two more trips you’ll be enjoying free days out for the next 12 months.
 
For admission prices, opening times, event details and information, contact 0191 416 5454, info.washington@wwt.org.uk or www.wwt.org.uk/washington. Follow us on Twitter @WWTWashington or like us on Facebook www.facebook.com/wwtwashington
 
The Wildfowl & Wetlands Trust. Registered charity in England & Wales no. 1030884 and Scotland SCO39410.

Opening Times

Open New Year
Summer (1 Apr 2017 - 31 Oct 2017)
Winter (1 Nov 2017 - 31 Mar 2018)

* Open 364 days, closed 25 December only. Opening times 09.30-16.30 November-March (last admission 4pm) and 09.30-17.30 April-October (last admission 4.30pm).

 

 

Guide Prices

Ticket TypeTicket Tariff
Adult£9.50 per ticket type
Child£4.80 per ticket type
Concessions£7.30 per ticket type
Family (2 adults & 2 children)£25.80 per ticket type
Under 4sFree

Note: Prices are a guide only and may change on a daily basis.

Map & Directions

Road Directions


The centre is east of Washington town centre in Pattinson (formerly District 15) 4 miles from the A1(M), one mile from the A19 and signposted off the A195, A19, A182 and A1231 Washington Highway. Follow brown signs with duck logo.

Public Transport Directions


Nearest station is Washington Galleries bus station. Regular buses direct to the centre (at Waterview Park). Contact Go North East on 0845 60 60 260 for details.

By bike: River Wear trail passes the centre, as does the C2C cycle route. Cycle racks provided.

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Facilities

Provider Features

  • Outdoor Attraction - 45 hecatre site with Sir Peter Scott Visitor Centre incorporating a gift shop, waterside cafe, Discovery Centre, accessible toilet facilities and baby changing room.

Accessibility

  • Guide Dogs Permitted
  • Parking Areas for Disabled Visitors
  • Ramp / Level Access - The centre has level access and hard-surfaced paths with tarmac on its main routes (and compacted gravel on minor paths). Some bird hides are suitable for wheelchairs. Free wheelchair hire, including four electric wheelchairs (which are not in use during wet weather for health and safety reasons).
  • Toilets for Disabled Visitors

Parking & Transport

  • Car parking
  • On site parking - Free car parking on site. Tarmac surface and reserved bays for disabled visitors.
  • Parking (free)

Catering

  • On-Site café/restaurant - Waterside Cafe serves up tasty, home-made food 364 days a year and is open free to the public (not including admission to grounds). Full catering facilities available for group bookings. Bbqs in summer and sun terrace open all year round.
  • Picnic Site - Please ask a member of staff for details of our many lovely picnic spots.

Payment Methods

  • Approx length of visit - Allow three hours for an average visit.
  • Blue Badge Guides admitted free - Please contact Leanne McCormella on 0191 419 5934 or leanne.mccormella@wwt.org.uk
  • Delta accepted
  • Groups Accepted - Essential to prebook.Pre-booking is essential.
  • Maestro accepted
  • MasterCard accepted
  • Max group size - 999
  • Min group size - 12
  • Special group rates - Special group rates for 12+ people, along with other benefits.
  • TIC Staff Admitted Free - Please contact Leanne McCormella on 0191 419 5934 or leanne.mccormella@wwt.org.uk
  • Visa accepted

Provider Facilities

  • Conference facilities - Washington Wetland Centre's facilities are available for hire and can be adapted to suit any occasion - from birthday parties and discos to training sessions or AGMs. For corporate customers, the Discovery Centre makes a refreshing alternative to the traditional boardroom environment. It sits 50 people and is licensed for up to 200. Facilities such as a laptop and pull down screen for presentations, plus an OHP and flip chart board, are available. Call the centre for details and booking.
  • Event Venue - Washington Wetland Centre's facilities are available for hire and can be adapted to suit any occasion - from birthday parties and discos to training sessions or AGMs. For corporate customers, the Discovery Centre makes a refreshing alternative to the traditional boardroom environment. It sits 50 people and is licensed for up to 200. Facilities such as a laptop and pull down screen for presentations, plus an OHP and flip chart board, are available. Whatever the occasion, Waterside Café provides professional in-house catering and offers a selection of delicious menus, ranging from light snacks and refreshments to three-course meals with table service. A new children's birthday party package will be launching in 2010. Contact the centre for details and booking.
  • Toilets - Plus accessible toilet and baby changing facilities.

Target Markets

  • Family Fun
  • Marketed Towards Children
  • Marketed Towards Families
  • Marketed Towards Senior Citizens

Tours and Demonstrations

  • Educational Visits Accepted - Contact the centre for details of our exciting, award-winning, educational programmes.
  • Guided Tours Available for Groups - Please contact the centre in advance to arrange.

Video

  • Youtube

Awards

  • Green AwardsGreen Tourism Business Scheme - Silver Green Tourism Business Scheme - Silver 2014
  • Visit England Code of Practice 2014
  • Regional and MiscellaneousTourism Awards 2009 - Bronze Tourism Awards 2009 - Bronze 2009
  • Regional and MiscellaneousTourism Awards 2011 - Gold Tourism Awards 2011 - Gold 2011
  • Regional and MiscellaneousNorth East England Tourism Awards - Sustainable Tourism Award - Bronze North East England Tourism Awards - Sustainable Tourism Award - Bronze 2012
  • Regional and MiscellaneousNorth East England Tourism Awards - Small Visitor Attraction of the Year Award - Gold North East England Tourism Awards - Small Visitor Attraction of the Year Award - Gold 2014
  • Regional and MiscellaneousNorth East England Tourism Awards - Small Visitor Attraction of the Year Award - Highly Commended North East England Tourism Awards - Small Visitor Attraction of the Year Award - Highly Commended 2013

Gradings

  • VAQAS VB Attraction VAQAS
VAQAS VB Attraction VAQAS

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