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Frequently Asked Questions

 

The easiest and most convenient way to get from Newcastle Airport on public transport is by Metro - a light rail system serving Newcastle, Gateshead, Sunderland, North Tyneside and South Tyneside. The journey to Newcastle city centre (Haymarket, Monument or Central Station) takes around 25 minutes. There are trains approximately every 12 minutes from 5.44am (Sundays 6.27am) to 11.58pm. The Metro station platforms and ticket hall are connected to the main terminal building by a covered walkway. It costs £3.30 for a single Metro ticket between Airport and the City Centre or £5 for an all-zone day ticket. Passengers can pay at the ticket machines in the Metro station, which accept coins, notes, credit/debit cards and contactless card payment. The Metro also provides a direct link to Newcastle Central Station for all mainline and regional rail services.

If you prefer to travel by bus, bus numbers X77, X78, X79 depart on the main road (B6918) in front of the Airport, running between Newcastle Eldon Square Bus Station, Newcastle Airport, Ponteland and Darras Hall. Several Go North East 74 ‘Tynedale Links’ buses also operate throughout the day from near the terminal building, travelling between Newcastle Eldon Square, Newcastle Airport and Hexham.

If you are travelling to the Airport outside of Metro and bus operating hours, then taxi may be the best option. The official taxi service for Newcastle International Airport is Airport Taxis, who are the only taxi organisation that can pick up or drop off immediately outside the terminal building. There is a booking desk located near the domestic arrivals area making it easily accessible for all arriving passengers, or alternatively there is a taxi rank at the front of the terminal. You can book with Airport Taxis online at http://www.airport-taxis.co.uk/ or phone +44 (0) 191 214 6969.

The International Ferry Terminal is approximately 9 miles (14 ½ km) to the East of Newcastle. Go North East and DFDS provide a shuttle bus from Newcastle Bewick Street (Opposite Newcastle Central Station) to the International Ferry Terminal and back. There are two DFDS bus 327 departures for each sailing; the first one leaves at 2.45pm and the second leaves at 3.45pm, 1 hour 15 minutes before departure. The journey takes between 20 – 30 minutes, depending on traffic and costs £3.80 for a single fare. There are no return tickets. You can book in advance or pay the driver when you board. The bus service is available to both DFDS and non-DFDS passengers.

There is a regular bus service between Metrocentre, Gateshead, Newcastle, Wallsend, Royal Quays (Near to the International Passenger Ferry Terminal) and the Coast, provided by Go North East. The 11/11A/11X ‘Blue Arrow’ service departs from Market Street in Newcastle City Centre up to every 30 minutes and costs £3.30 for a single fare and £3.50 for a return. For timetable and route map, please visit http://www.simplygo.com/all-services/blue-arrow.

A free shuttle bus is normally provided for passengers and crew on cruise ship transit calls (Not including the DFDS Amsterdam ferry). The shuttle bus calls at Royal Quays Shopping Centre and drops off at Tynemouth Metro station. Departures are every half-hour from 1 hour after the cruise ship arrival, with the last departure from Tynemouth at 5pm. From Tynemouth Station, passengers can access any part of the Metro network, including Newcastle City Centre, Gateshead, Sunderland and South Shields. An all-zone day ticket on the Metro costs £4.80 and can be bought from the machines in the station. The beautiful North Tyneside Coast, including Tynemouth Priory and Longsands beach, is also a short walk from the bus drop-off point. Please check with your cruise holiday provider for more details.

Taxis to the International Ferry Terminal take approximately 20 minutes and typically cost between £12 and £15. Blueline Taxis have a taxi rank at the Port and can be booked via their website http://www.bluelinetaxis.com/ or by calling +44 (0)191 262 6666.

Go North East bus The Angel 21 departs from Newcastle Eldon Square Bus Station and Gateshead Interchange every 8 minutes. The bus stops on Durham Road near to the Angel of the North and the stop for the return journey is only a short walk away on the opposite side of the road. The journey takes about 20 minutes from Newcastle and 10 minutes from Gateshead Interchange. The fares to the Angel of the North from Newcastle are £2.10 for a single and £3.90 for a return, and you just buy your ticket from the bus driver. You can view the 21 bus timetables and route map here: http://www.simplygo.com/all-services/angel.

The Stagecoach bus 100 is a fast, frequent and convenient way to get from Newcastle city centre to Metrocentre for shopping, leisure and eating out. The bus leaves from Blackett Street, (near Grey’s Monument) and goes via Pilgrim Street and Newcastle Central Station. Services are frequent, with departures at least every 12 minutes, seven days a week. Tickets cost £2.30 for a single or £3.90 for a day rider ticket. For more information, visit https://www.stagecoachbus.com/100%20Shuttle.aspx.

Go North East have a number of services that run from Newcastle City Centre to Metrocentre, including the Ten (10) and Red Kite (45/46/47) services, which leave every 10 minutes from Eldon Square Bus Station. Single fares are £2.80 and a Day Ticket is £3.50. For timetables and route map for the Ten visit http://www.simplygo.com/all-services/ten and for the Red Kite visit http://www.simplygo.com/all-services/red-kite.

Go North East bus X66 is the fastest way to get from Gateshead Town Centre to intu Metrocentre. The journey only takes 10 minutes from Gateshead Interchange. For more information, please visit: http://www.simplygo.com/all-services/x66.

intu Metrocentre does not have a Tyne and Wear Metro station, but has its own railway station on the national rail network. It takes just 7 minutes by train from Newcastle Central Station with trains during the day around every 15 minutes and less frequently during evenings and on Sundays. There are also extensions to Sunderland, Teesside, the Tyne Valley and Carlisle. You can find information on times and prices here: http://www.nationalrail.co.uk

The best way to get to Beamish by public transport is on Go North East Bus number 28 ‘The Waggonway’ from Newcastle Eldon Square Bus Station via Gateshead Interchange. The journey takes around 50 minutes and there is a bus stop at the Beamish entrance. Passengers can get 25% discount on Beamish entry by showing a Waggonway bus ticket. A valid bus ticket for each passenger must be shown at the admission desk and it is not valid for family tickets. A return on the Waggonway costs £5.90. Find out more: http://www.simplygo.com/all-services/waggonway

Arriva Buses X15 and X18 go from Newcastle Haymarket Bus Station to Alnwick via Morpeth on A1. The journey takes around 1 hour 20 minutes, depending on traffic, and arrives at Alnwick Bus Station.

The entrance to Alnwick Castle is a short, five-minute walk from the bus station via Fenkle Street. Alnwick Garden is to the east of the Castle, a five-minute walk from the bus station. There is a tourist information centre in Alnwick Town Centre between the Castle and Garden if you need a map or directions.

Alnmouth is the nearest railway station, four miles east of Alnwick. It is on the East Coast Main Line and some services running between Edinburgh, Newcastle and London stop here. Arriva bus X18 connects Alnmouth Railway Station to Alnwick in one direction and the North Northumberland Coast in another.

Northumberlandia is located near the town of Cramlington in Northumberland, about 10 miles north of Newcastle.

From the A1 Northbound, take the A19 exit toward the A189 Cramlington/Blyth/Ashington.

At the roundabout take the 2nd exit onto the A1068. Take a left turn into Blagdon Lane, signposted towards Northumberlandia. Turn right into Northumberlandia (passed the Snowy Owl pub). Use postcode NE23 8AU for Sat Nav.

Arriva Buses X21 and X22 run from Newcastle Haymarket Bus Station, via Gosforth Regent Centre. You need to alight at the bus stop by the Beacon Hill / Fisher Lane roundabout, which is near the pedestrian entrance to Northumberlandia.

Northumbria University's Coach Lane Campus is an extensive site with its own Sports Centre, Students’ Union, Library and IT suites. Stagecoach bus number 1 is the most direct bus route there from Newcastle City Centre. Bus 1 stops at a number of stops in the City Centre, including Westgate Road, Grainger Street, Market Street and John Dobson Street and takes around 25 minutes to get to Coach Lane.

Four Lane Ends is the nearest Metro Station, approximately 10 minutes’ walk from the campus and Coach Lane is well served by local cycle routes.

Grey’s Monument is open for public tours on a number of dates between March and October. Tours are led by Newcastle City Guides. For the latest tour dates and booking information, please visit the Newcastle City Guides website here: http://www.newcastlegateshead.com/city-guides/greys-monument.

Tickets cost £4 for adults, £2 for accompanied children (aged 5-16) and must be booked online in advance. Please note that children under 5 years are strictly not admitted. There are 164 steps to climb, so if you have breathing difficulties or a heart condition, please do not attempt the climb.

Grey’s Monument can also be booked for private group tours at a rate of £75 + VAT (£90) for two hours. For more information, please email info@ngi.org.uk, including your name, contact details, dates and times of your visit and the number of people in your group.

The Victoria Tunnel is a preserved 19th century waggonway under the city from the Town Moor to the Tyne, which transported coal from Spital Tongues (Leazes Main) Colliery to the river and operated between 1842 and the 1860s. The Tunnel was converted in 1939 into an air raid shelter to protect thousands of Newcastle citizens during World War 2.

Since 2010 the Ouseburn Trust has operated guided tours of Victoria Tunnel, with fully trained volunteer guides. Seven two-hour Victoria Tunnel Tours run each week throughout the year on Mondays at 1.30 pm; Thursdays at 6.30pm; Fridays at 10.30am and 1.30pm; Saturdays at 10am and 1pm and Sundays at 1pm. Additional tours are added at busy times and one hour tours are available during school holiday periods.

Tours must be booked online in advance on the Victoria Tunnel website https://ouseburntrust.org.uk/victoria-tunnel/ and cost £6 for adults and £4 for under 16s. All tours start at the Ouseburn Trust office, 55 Lime Street, NE1 2PQ (opposite Seven Stories, National Centre for Children’s Books) and begin with a short walk to the tunnel entrance via The Riverside Walk. Private tours for eight or more people can be arranged on other days and times, but please give a minimum of two weeks’ notice.

Newcastle United offer supporters the chance to view behind the scenes at St James' Park. Stadium tours include a visit to the Home Dressing Room, Media Suite and the Dugouts, in addition to many other areas. Tour times are everyday at 11.30am, 12.30pm and 2.30pm and 10.30am on match days (Limited availability) and cost £15 for adults, £12 concessions and £11 for juniors. Visitors must report to the Stadium Tours reception desk 15 minutes before their tour, which is located on Level 2 of the Milburn Stand, accessed via the Glass Reception. Advance booking is recommended via the website http://www.nufc.co.uk/page/Club/StJamesPark/StadiumTours or phone 0844 372 1892. Newcastle United also offer hair-raising Roof Top Stadium Tours during spring and summer – please check the website for the latest details.

Sunderland Football Club offer tours at the Stadium of Light on most days, excluding match days, and the ticket price includes an official Stadium of Light tour certificate. To book, contact the Tours Hotline on 0871 911 1224. Tickets are priced at £10 for adults and £5 for under 16’s and over 65’s. Family tickets for 2 adults and 2 children are also available, priced at £25.

You can book tickets for home Newcastle United games online at www.nufc.co.uk or by calling 0844 372 1892. You can also visit the stadium Box Office, which is located within the Official Club Store at St James' Park. Home match tickets can also be bought from the Newcastle United store at intu Metrocentre. Box Office opening hours are usually Monday-Friday 10am-5pm, and Saturday 9am-4pm. The match day Box Office is open on home match days for those wishing to purchase last minute tickets, should they still be available. This is situated in the Crowd Corridor, just up from the Bobby Robson Statue, and is generally open from 9am to half-time of the match. Please note that high-profile games often sell out prior to kick-off, so advanced booking is recommended.

To book tickets for Sunderland AFC home games you can call the ticket hotline 0871 911 1973, book online at www.safc.com or buy at the Stadium of Light ticket office, opening hours: Monday - Friday, 9am - 5.30pm, Saturday 10am - 1pm and match days 10am until kick-off.

Gateshead Millennium Bridge tilts at 12 noon every day during the summer months until the end of September. There are other tilts for shipping throughout the year. All scheduled tilts are listed on the Gateshead Council website here: www.gateshead.gov.uk/bridge but can be altered or cancelled at short notice. Each tilt takes four and a half minutes, during which time the bridge is closed to pedestrians.

NewcastleGateshead has an abundance of free attractions for all the family. Most Tyne and Wear museums and galleries are free, including Great North Museum: Hancock, Discovery Museum, Laing Art Gallery, Hatton Gallery and Shipley Gallery, as well as BALTIC, BALTIC 39, The Biscuit Factory, Northern Print and the galleries at Northumbria University (Donations are welcome at all). Some of these venues also offer free activity spaces, activities or soft play for young children.

There are also plenty of free outdoor spaces in NewcastleGateshead to enjoy. You can stand in the shadow of the impressive and iconic Angel of the North, feed the ducks in picturesque Leazes Park or Saltwell Park, and visit Jesmond Dene to see the animals at Pets Corner or go for a stroll along the Quayside past the iconic Tyne Bridges.

Walk/Ride maps can be picked up from most hotel and visitor attraction receptions across NewcastleGateshead, as well as from Newcastle City Library and Gateshead Central Library. You can also collect maps and Pocket Guides on arrival at Newcastle Central Station from the main customer information desk. If you would like to receive a map by post, please email info@ngi.org.uk.

A user friendly ‘Shoppers Locker' service is provided at intu Eldon Square by ulockers limited. Lockers are located within intu Eldon Square bus station, which is approximately a 15 minute walk from Newcastle Central Station. Lockers are available in two sizes:
Medium - ideal for most items of shopping, will take a large carrier bag or two with ease.
Prices: 2 hours £2, 4 hours £3, 10 hours £4.
Large - if you need extra space for multiple items, or for storage of a rucksack or suitcase.
Prices: 2 hours £3, 4 hours £4, 10 hours £5.

Lockers can be rented for a period of 2, 4, or 10 hours (No overnight storage allowed). Once rented, lockers can be accessed as often as required at no additional cost.

Any overtime is payable on return - your locker will remain securely closed. All rentals include up to £500 contents insurance cover and all lockers are remotely monitored, covered by CCTV and alarmed.

Some attractions and museums have a cloakroom or left luggage facilities, including Great North Museum: Hancock and Sage Gateshead, but only for use while you are in the building. There are no left luggage facilities at Newcastle Central Station or the International Passenger Ferry Terminal at present.

If you wish to leave items at Newcastle Airport, there is a luggage storage office located next to WH Smith in the terminal (before going through security).

All items are accepted at the discretion of the attendant and dependent upon the following:
Security screening
Baggage size and weight
Available storage space
Public safety and hygiene

The left luggage desk is open 24 hours a day. Luggage is charged at £8 per item per 24 hours.

There are a number of car hire companies located in or within walking distance of Newcastle Central Station, including:
Enterprise, 0191 261 5073, Platform 12, Central Station enterprise.co.uk
Avis, 0844 544 6083, George Street, avis.co.uk
Europcar, 0371 384 9983, Arch 15, Forth Street, europcar.co.uk
Hertz, 0843 309 3052, Forth Banks, hertz.co.uk

There are five national car hire companies based in the main terminal at Newcastle Airport who can be contacted 24 hours every day.
Sixt, 0844 499 3399, sixt.co.uk
Europcar, 0871 384 3411, europcar.co.uk
Hertz, 0191 286 6748, hertz.co.uk
Avis, 0844 544 6022, avis.co.uk
Budget, 0844 544 4663, budget.co.uk
Interrent, 0844 544 4663, interrent.com

There are a number of shops in NewcastleGateshead with souvenirs and gifts for all tastes and budgets:

UpSide Down Presents at 61 Side near Newcastle Quayside is an independent gift shop selling cards, local art, Geordie-themed gifts and all sorted of souvenirs, from magnets to tea towels: 61side.co.uk

BALTIC Shop sells original art, artist editions, prints, posters, unique gifts, designer jewellery, toys and homeware: shop.balticmill.com

Discovery Museum sells science and industry themed gifts, but also has a good selection of ‘Geordie’ gifts and traditional tourist souvenirs: shoptwmuseums.co.uk

HandPICKED is an independent gift shop run by Gateshead College in intu Metro Centre, where you’ll find a colourful array of handpicked delights. The shop stocks a range of contemporary gifts including jewellery, prints, bags, candles, pictures, chocolates, photos, cards and purses.

For local art, crafts, glassware and jewellery, try the Laing Art Gallery, Biscuit Factory, Newcastle Arts Centre and North East Art Collective.

The construction of Hadrian’s Wall began in AD122 on the orders of Roman Emperor Hadrian and was completed within six years. It was built to protect the Roman Empire from attacks by Picts and other tribes to the north, to establish a customs and trading point and physically mark the northern frontier of the Roman Empire. The Wall stretched from Segedunum at Wallsend in the East, to Bowness on the Solway Firth in the West, 84 miles (135km in length).

There are some sections of the Wall still visible in Newcastle; including the remains of a Roman temple and vallum at Benwell and Denton Hall Turret in the west of the city, but they are relatively small and located in predominantly residential areas. The nearest major Roman site to NewcastleGateshead is at Segedunum in Wallsend, approximately 4 miles to the east of Newcastle City Centre, or a short journey by Metro on eastbound platform 3 from Monument. Segedunum is the most completely excavated Roman Fort in Britain and includes the remains of Roman barrack blocks and stables, an 80m section of Hadrian’s Wall, a recreation of a Roman bath house, a museum and a viewing tower which overlooks the ruins. You can find more information on Segedunum Roman Fort and Museum here: segedunumromanfort.org.uk.

The middle section of the Wall, running between Chollerford and Birdoswald, approximately 22 miles (36km) west of Newcastle, is the most well-preserved and scenic. It includes the iconic sights of Housesteads Roman Fort and Sycamore Gap and runs through Northumberland National Park. During summer, the easiest way to get to this part of the Wall from Newcastle is by getting a bus (Such as Go North East bus 10 or Arriva 685 from Newcastle Eldon Square Bus Station) or train to Hexham, and then catching the AD 122 bus, which goes to all the major towns, Roman sites and museums in the middle of Hadrian’s Wall Country. You find more information on the AD-122 bus and download the latest timetable here. The service runs daily until 25 September 2016, then 14 April to 1 October 2017, 30 March to 30 September 2018 and 19 April to 29 September 2019.

During autumn and winter, the AD-122 bus does not operate and you can’t reach the main sections of the Wall by public transport alone. Other options include getting public transport to one of the main towns to the south of the Wall, such as Hexham or Haltwhistle, and then taking a local taxi from there (Estimated fare of £20 one-way) or hiring a car from one of the many companies located in NewcastleGateshead. During winter, access to the rural sections of Hadrian’s Wall is difficult and weather conditions can be treacherous, so please go prepared with suitable clothing and footwear. You may consider going to one of the Roman museums closer to NewcastleGateshead, including Segedunum at Wallsend or Great North Museum: Hancock in Newcastle City Centre, which has an excellent collection of Roman artefacts: greatnorthmuseum.org.uk.

Derwent Park Caravan and Camping site is about 8 miles to the southwest of central NewcastleGateshead beside Derwent Walk Country Park. The site has hook-ups for caravans and motorhomes, as well as tent pitches and facilities including toilets, shower block, laundry and a children’s play area. National Trust Gibside, Chopwell Woods and the Red Kite Trail are within walking distance. Go North East bus 45/46 ‘The Red Kite’ stops nearby and runs regularly to and from Newcastle Eldon Square Bus Station, via Newcastle Central Station and intu Metrocentre.

Bobby Shafto Caravan Park is about 8 ½ miles to the south of Newcastle City Centre in County Durham, with traditional camping facilities, static caravans, hook-ups for caravans and mobile homes, and a number of eco-friendly camping pods. The Howay Inn is their on-site communal pub, providing entertainment for all ages, and Beamish: The Living Museum of the North is only 1 mile away. Please visit their website for more information: bobbyshaftocaravanpark.co.uk. From Durham there are several regular buses which pass through Beamish Village. The bus stop required is next to the Shepherd and Shepherdess public house from which the caravan site is signed.

The Cycle Hub is a social enterprise that promotes and facilitates cycling, complete with bike hire facilities, cafe, bike shop and repair workshop. It is located on Newcastle Quayside near the entrance to the Ouseburn Valley, right on the Hadrian Cycleway and C2C routes. They have a full range of Roam 2 bikes from Giant, which are available for hire from half a day upwards. With each bike they provide a cycle helmet, a spare inner tube, puncture repair kit and tyre levers, multi-tool, pump and a pannier rack too. Half-day hire is £15, full day hire is £25. Road bikes are also available for hire at £25 for half-day and £45 full day. Visit thecyclehub.org/hire for more information.

Newburn Activity Centre in the west of Newcastle offers a range of outdoor and indoor activities, including bike hire. A mountain bike with helmet costs £6.50 for 90 minutes, standard bike hire is £9 for 4 hours. Discounts apply for concessions and Active Card holders. The Hadrian’s Cycleway and the Keelman’s Way are nearby, as well as Tyne Riverside Country Park and Ryton Willows. For more information, visit: activenewcastle.co.uk/venue/newburn-activity-centre.

You can exchange your currency at Newcastle International Airport with Travelex. Place your order online and you’ll be able to collect it directly from one of the Travelex stores in the terminal building. They have just under 50 currencies for you to order. If you need euros, US dollars or our Travelex Cash Passport, order them online at travelex.co.uk and you’ll be able to collect from the airport in just 4 hours. If you need another currency, order by 3pm and you can collect the next day. For more information, visit newcastleairport.com/currency.

There is a bureau de change in John Lewis department store at intu Eldon Square Shopping Centre, where customers can pick up their travel cash hassle free, while doing their shopping. John Lewis Foreign Currency provides customers with commission-free transactions on 30 currencies and six different travellers cheques, with a single exchange rate nationwide, ensuring customers receive consistent pricing between all channels and products.

There are a number of other Bureau de Change offices in Newcastle City Centre where you can exchange money, including Marks and Spencer, The Holiday Money Shop and Eurochange at intu Eldon Square, the Post Office at WHSmith on Northumberland Street and The Money Shop on Nelson Street. There is a Travel Money Bureau in Tesco at Gateshead’s Trinity Square, at Dawson & Sanderson and Hays Travel in Gateshead Town Centre, and a number of other bureau de change at intu Metrocentre. It is worth comparing exchange rates and offers at several different providers in order to find the best value for money.

There is no bureau de change at the International Passenger Ferry Terminal, although there is a cash point that dispenses both Euros and Pound sterling.

Free computer and internet access is available in every public library in Newcastle, including Newcastle City Library in the City Centre.

To use Newcastle's People's Network computers you will need a library ticket, a login number and password. If you are not already a member of Newcastle Libraries, you can join for free online here.

You can use the computers for a maximum of 2 hours per day depending on availability. If a computer is available to use immediately, then the maximum time available will show on the screen. You can also make a booking to use a computer in advance by phoning 0191 277 4100. Quick Surf computers are also available for 15 minute sessions.

Self-service printing and photocopying facilities are available at Newcastle City Library. You need to be a Newcastle Libraries member in order to use the People’s Network computers for printing, but not for photocopying. Flatbed scanners are also available to digitise pictures and text. Print and copying charges are:
Black and white: 20p per sheet (A3 and A4).
Colour: 20p per sheet (A3 and A4).
Children are allowed up to 5 copies for homework purposes free of charge.

Free public toilets are available in Newcastle wherever you see this logo:

Participating venues include:
• Centre for Life
• Costa Coffee (Northumberland Street)
• Discovery Museum
• Eldon Garden Shopping Centre
• Eldon Square Shopping Centre
• Fenwick
• Grainger Market
• Great North Museum: Hancock
• John Lewis
• Laing Gallery
• McDonalds (Northumberland Street)
• Marks and Spencer
• Newcastle City Library
• Newcastle Civic Centre
• The Gate

In Gateshead, free public toilets are available at venues including:
• Sage Gateshead
• BALTIC
• St. Mary’s Heritage Centre
• Tesco Extra Trinity Square
• Gateshead Central Library

You can find information on public toilets for the wider North East and rest of Great Britain on the Great British Public Toilet Map website: http://greatbritishpublictoiletmap.rca.ac.uk/

The Megabus stop is on John Dobson Street, by the side of Newcastle City Library, opposite the Laing Art Gallery (Postcode NE1 8AG). Tickets must be booked in advance online at http://uk.megabus.com/ and you must bring your booking confirmation number. You cannot buy tickets from the driver on the day of travel. Please note that Newcastle City Library staff are unable to assist with Megabus enquiries. Customers should visit http://uk.megabus.com/ or phone Megabus customer services on +44 141 352 4444. Lines are open 24 hours a day, seven days a week. Calls cost 10p per minute, plus telephone access charges.

NewcastleGateshead City Sightseeing open-top bus tours operate every Saturday, Sunday and Bank Holiday until Saturday 26 October 2017, and every day from Sunday 2 July until Saturday 16 September, beginning at 10.30am and running at least every hour until 2.30pm. Tours start from Bewick Street, opposite Central Station. There are 17 stops/pick-up points, including Great North Museum, St. James’ Park and Baltic Square. For route map, timetable and prices, please visit: https://www.stagecoachbus.com/promos-and-offers/north-east/city-sightseeing-newcastlegateshead.

Bus passengers can purchase a ticket for the City Sightseeing bus from the driver for £8, with tickets for children aged 5 to 15 only £4. Stagecoach tickets holders can also get £1 off an adult ticket and 50p for children.

River Escapes offer three different sightseeing cruises along the Tyne River, including Quay to the City (1 hour), Quay to the Countryside (2 hour) and Quay to the Sea (3 hour). Quay to Countryside and Quay to Sea cruises take place on Tuesdays, Thursdays and Sundays during summer and on Sundays only March-May and in October. Quay to City cruises take place from June-September. All River Escapes cruises depart and return to the jetty on Newcastle Quayside, near to the Pitcher and Piano bar and Gateshead Millennium Bridge. Special events and party nights are also available. Please check http://riverescapes.co.uk/ for more information, including sailing times and prices.

Nexus also offer river trips from South Shields ferry landing during summer, including Fish & Chips cruises, live music events and river commentary. For more details, please visit http://www.nexus.org.uk/ferry/river-trips.

Newcastle International Airport has a long stay car park that offers passengers a quick and convenient parking service with 24 hour coach transfer direct to the Newcastle Airport terminal. The car park is secure, with 24-hour CCTV monitoring. For more information and to book online, please visit http://www.newcastleairport.com/long-stay-parking or phone the Newcastle Airport call centre on 0191 214 4341. The booking office is open 8am until 6.30pm, Monday to Friday and 9am to 5pm Saturday and Sunday. Postcode for satnav is NE13 8BZ.

Callerton Parking also provide a competitively priced long stay car park, just 5 minutes from Newcastle Airport http://www.callertonparking.co.uk/. Postcode for satnav is NE13 8BP.

Times Square Car Park is located at the western gateway to Newcastle City Centre on Railway Street and provides 635 parking spaces over six levels.

It is just round the corner from the Life Science Centre, Newcastle Central Station, Jurys Inn Newcastle and Metro Radio Arena, and a short walk from Eldon Square and Newcastle City Centre. It is open 24 hours a day, 7 days a week, with CCTV in operation and personal assistance available at all times. Passes can be purchased for 5 day, 7 day or longer. For enquiries about Times Square Car Park, please call 0191 243 8294 or visit http://www.life.org.uk/times-square-car-park for more information. Postcode for satnav is NE4 7AD.

http://www.q-park.co.uk/parking-with-q-park/park-with-q-park/long-term-parking

Q-Park can offer Long Term Car Storage at their facilities, whether you’re away for business, a holiday or just needing extra car storage space. All Q-Park car parks are securely fitted with CCTV cameras and are regularly patrolled by parking hosts, meaning you won’t have to worry about the security of your vehicle. They have also installed vehicle entrance speed gates and controlled access door entry so only Q-Park customers have access to the car park. Simply purchase a quarterly or annual Q-Park Season Ticket and save up to 50% off the daily parking rates. Speak to a Q-Park adviser by calling on 0800 002 9300, email sales@q-park.co.uk or visit http://www.q-park.co.uk/parking/newcastle/q-park-stowell-street for more information. Q-Park Newcastle is located at Newcastle Co-operative building, Stowell Street, NE1 4YB.

There is one coach park in Newcastle, close to the Metro Radio Arena:
Ord Street Coach and HGV Park
Ord Street
Newcastle upon Tyne
NE4 7AD.

The coach park has 13 pay and display bays and is open 24 hours. Payment period is between 8am – 6pm and it is free outside of these hours.

Please contact Newcastle City Council’s Parking Department on +44 (0)191 261 4503 for more information.

There is one coach park in Gateshead, close to Sage Gateshead and the Quayside:
Gateshead Coach Park
Off Oakwellgate
Gateshead
NE8 2AU.

The Coach Park is accessed off the road to the south of Sage Gateshead linking Cannon Street/Oakwellgate to Performance Square and has 11 pay and display bays.

For convenience and to insure that a space is available, coach bays can be reserved by pre-booking. For further information please contact Gateshead Parking Services on +44 (0)191 433 3155.

There are also coach drop-off points on Claremont Road, right beside the Great North Museum: Hancock (NE2 4PT) and on John Dobson Street by Newcastle City Library (NE1 8AX) which are only a short walk from Newcastle City Centre. Please note that these are drop-off laybys, not parking spaces, so your bus driver will need to park in one of the designated coach car parks if staying for a longer period of time.

Network One provides unlimited travel on any Metro, bus, ferry or train within Tyne and Wear. There are a range of money saving travel tickets available, which you can buy online or from any one of the network of Travelcentres across the region. Please visit http://www.networkonetickets.co.uk/ for more information.

Newcastle SmartZone is a new ticket if you are traveling by bus only in Newcastle. Tickets are valid on all Go North East, Stagecoach and Arriva bus services within the Newcastle boundary. All tickets can be bought online at simplygo.com, stagecoachbus.com or arrivabus.co.uk/northeast. Once you have got your smartcard, 1 week tickets can also be bought on the bus from the driver.

Different companies offer their own day saver tickets that may be more suitable for travel outside of Tyne and Wear. For example, Arriva buses, who provide routes to Alnwick and the Northumberland Coast, have a £7.80 day ticket or £27.50 week ticket that covers the whole of North East England.

Day, week, monthly and annual passes are also available on Metro. Please visit http://www.nexus.org.uk/tickets for more information.

English Concessionary bus passes are not valid on the Tyne and Wear Metro. If you have a concessionary travel pass, you can apply for a Metro Gold Card. This gives you unlimited travel on Metro, on Northern Rail services between Newcastle and Sunderland and also the Shields Ferry. The gold card offer can be used at weekends and weekdays after 9.30am. The card costs £12 a year and it will be loaded onto your Concessionary Travel Pass.

With a Concessionary Travel Pass you can travel for free on any Tyne and Wear bus from 9.30am weekdays, and all day at weekends. This includes the Quaylink buses but not the open-top City Sightseeing tour buses.

There is permanent late night shopping in Newcastle city centre as part of the ‘Alive after Five’ initiative. Intu Eldon Square and the main shops and department stores are open from 9am – 8pm on weekdays and 9am – 7pm on Saturdays. Sunday and bank holiday opening times are 11am – 5pm. Thousands of free parking spaces are also available at all Newcastle City Council car parks from 5pm – 8pm.

The Grade I listed Grainger Market, built in 1835, is Newcastle’s main indoor market, home to over 100 businesses, from local, independent traders to big name brands. This includes an original Marks and Spencer Penny Bazaar – the world’s smallest M&S store. The market is open Monday – Saturday from 9am – 5.30pm. Grainger Market also hosts a local arts and crafts market on the second Saturday of every month.

Newcastle’s famous Sunday Quayside Market takes place every Sunday from 10am – 4pm between the Swing Bridge and Gateshead Millennium Bridge on Newcastle Quayside and there is a monthly farmers’ market on the first Friday of every month from 9.30am – 2.30pm around Grey’s Monument.

There is also a market at Tynemouth Station every Saturday and Sunday, with a farmer’s food market on the third Saturday of each month. You can find more information here: http://www.tynemouthmarkets.com/

National Trust Gibside has a farmers market every first and third Saturday of the month: https://www.nationaltrust.org.uk/gibside/features/gibside-farmers-market

The Great North Run is the world’s biggest and most popular half-marathon, with around 50,000 competitors. Registration for the general ballot usually opens in January and closes at the beginning of February, after which places are randomly drawn and allocated. All successful or unsuccessful applicants are informed by email in mid-February. There is a mini ballot of an additional 3,000 places through The Mirror newspaper in early January.

Sign up to the Great Run newsletter to get the latest updates on the ballot: http://support.greatrun.org/edm/administration/subscribe/

You can also get a charity place for the Great North Run, but you usually have to commit to raising a minimum amount of sponsorship. You can find more information about charity places here: http://www.greatrun.org/great-north-run/run-for-charity

There are over 50,000 participants in the Great North Run, along with their families and friends. Hotels in NewcastleGateshead are usually fully booked and prices are higher than usual over Great Run weekend. It is best to book your accommodation up to a year in advance, or as soon as the dates of the Great North Run are confirmed. Nirvana Europe offer Great Run weekend travel and accommodation packages, which includes a stay at Newcastle University’s summer accommodation, and often have availability after other accommodation in the city is full. The Newcastle University accommodation is only a short walk from the race start line. Please visit https://www.nirvanaeurope.com or phone +44 (0)191 257 1750 for more information.

If you can’t find suitable accommodation in NewcastleGateshead, you may need to consider staying further afield, such as the Coast, Sunderland or in County Durham. Accommodation near the finish area in South Shields is usually fully booked soon after the Run dates are announced, but South Shields Visitor Information Centre will be able to advise if there is any late availability. Please phone +44(0)191 424 77 88 or email tourism@southtyneside.gov.uk for more information.

Newcastle Shopmobility offer battery-powered scooters and wheelchairs for people with mobility difficulties who are visiting Newcastle City Centre. Please visit https://www.newcastle.gov.uk/social-care-and-health/care-and-support-adults/getting-out-and-about/shopmobility for more information.

You can contact Disability North on phone 0191 284 0480, Text Direct 18001 1019 2840480 or email reception@disabilitynorth.org.uk to get an up-to-date list of local companies who hire manual wheelchairs, powered wheelchairs and scooters. Please note that inclusion in these listings does not imply any recommendation from Disability North. We suggest that you get at least 2 or 3 quotes from different companies before making a decision. Please check with the companies directly for the most up to date information, terms and prices.

The Freeman Hospital is located in the predominantly residential suburb of High Heaton, approximately 3 miles from Newcastle City Centre. There are no hotels or guest houses in the immediate area surrounding the hospital. The nearest area of accommodation is Jesmond, about 1 mile away on the other side of the Jesmond Dene public park. There are a range of accommodation options on or near Osborne Road to suit all budgets and requirements; from family run guest houses, to larger hotels like the Caledonian or New Northumbria. Osborne Road is also well served by public transport, with Jesmond and West Jesmond Metro stations nearby and Stagecoach bus service 33/33A connecting to the City Centre. The Rosebery Hotel, Adelphi Hotel and Avenue Hotel are closest to the Freeman Hospital on the southern side of Jesmond, if you are approaching from the Coast Road / Newton Road.

Alternatively you can book accommodation in Newcastle City Centre and then take Stagecoach bus 38, which goes to the Freeman Hospital and takes about 20 minutes.

For information on County Durham, including Durham City, visit http://www.thisisdurham.com/. You can also contact the Durham Visitor Contact Centre on phone +44 03000 262626 or email visitor@thisisdurham.com.

For information on Northumberland visit http://www.visitnorthumberland.com/ or contact the Tourist Information Centre in the area you require: http://www.visitnorthumberland.com/tourist-information-centres.

For information on Hadrian’s Wall Country visit http://hadrianswallcountry.co.uk/

For information on Sunderland, including Roker, Seaburn and Washington, visit www.seeitdoitsunderland.co.uk.

For information on North Tyneside, including North Shields, Tynemouth, Whitley Bay and Wallsend, visit http://www.visitnorthtyneside.com/ or contact North Shields Tourist Information Centre on phone +44 (0)191 200 5895 or email ticns@northtyneside.gov.uk.

For information on South Tyneside, including South Shields, visit http://www.visitsouthtyneside.co.uk/ or contact South Shields Tourist Information Centre by phone +44 (0)191 424 7788 or email tourism@southtyneside.gov.uk.

There are a number of theories as to why people from Newcastle are known as ‘Geordies’. The most plausible is that it comes from a term coined by the Scottish Jacobites in the 1745 Rebellion, when Newcastle was defended by supporters of King George II, who became known as ‘George’s Men’ or ‘Geordies.’ Another popular theory is that the term is taken from the mining and railway engineer George Stephenson, who designed a type of mining safety lamp known as the ‘Geordie Lamp’ that was used in North East mines, in contrast to the Davy Lamp commonly used in other parts of England.

 

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