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Media and organiser testimonials

Organiser testimonials

NewcastleGateshead Convention Bureau offers invaluable support to local conferences. From start to finish they provide support and assistance with the large and the small details that may have been overlooked if left to our own devices. They offer a seamless care package for us sourcing not only the venues, but the accommodation and social events too, saving me hours of researching and phone calls to arrange everything independently. Why reinvent the wheel when you can receive help from the experts, they have all the best solutions and contacts! Their friendly and kind support makes my life much less stressful.
Robert Hirt, Professor of Evolutionary Parasitology, Institute for Cell and Molecular Biosciences, Faculty of Medical Sciences, Newcastle University
EMBO Conference 2017 - Anaerobic protists: Integrating parasitology with mucosal microbiota and immunology

The Convention Bureau offers invaluable support to local conferences. From start to finish they provide support and assistance with the large and the small details that may have been overlooked if left to our own devices. They offer a seamless care package for us sourcing not only the venues, but the accommodation and social events too, saving me hours of researching and phone calls to arrange everything independently. Why reinvent the wheel when you can receive help from the experts, they have all the best solutions and contacts! Their friendly and kind support makes my life much less stressful.
Roz Scott, Secretary to Chair of IEWP – Dr A R Gennery
Inborn Errors Working Party Meeting 2017

I can highly recommend NewcastleGateshead Convention Bureau and would not hesitate to tell others how impressed I am with the service, I still can’t believe it’s a free service. I would use it again next time I am organising and event in Newcastle. The team were always very helpful and professional. Carly’s knowledge and professionalism are second to none. Her knowledge of the venues, geographical locations and her time taken to learn about INCA and how the event was to be executed was impressive. Also on the day the team had a hands-on approach which was very much appreciated. From concept to execution they were helpful and professional – I can’t rate NewcastleGateshead Convention Bureau highly enough!
Gill Williams, Marketing and Membership at INCA
Independent Networks Cooperative Association Conference 2017

Our National Trainees Conference came to NewcastleGateshead for the first time last year and the assistance of the team at the Convention Bureau was invaluable at every step of the way. From the outset they provided assistance in shortlisting venues and organising our site visits as well as impartial venue advice. They assisted in finding hotel accommodation for our speakers, staff and delegates, and helped give us an insider’s view of the region.

“It was also through the Convention Bureau’s links with Gateshead Council that the Gateshead Millennium Bridge joined monuments and buildings all over the World in being lit orange as a symbol of a future free from violence against women as part of the United Nation’s Orange the World in 16 Days Campaign. I have never visited Newcastle or Gateshead before this event and I left with a really positive impression of the whole region.”
Jessica Letters, Meeting Manager, Royal College of Obstetricians and Gynaecologists
Royal College of Obstetricians and Gynaecologists National Trainees Conference 2016

We wanted to say a huge thank you to Carly at the NewcastleGateshead Convention Bureau for all her help finding us a venue for our upcoming event. She was extremely supportive before and during our visit to Newcastle to locate a venue and we felt she took the time to understand our needs. Not only did she gather all the information about each venue beforehand and liaise with the managers, she also assisted us with the site visits and follow up work after our decision was made. We would have no hesitation about using the Bureau’s services again or recommending them to others.
Emma Rushton, Information & Services Manager, Multiple System Atrophy Trust

“Carly and the team at Newcastle Gateshead Convention Bureau were exceptional – quick to understand the need for my event, quick to respond and more importantly, they sourced the perfect venue.

I cannot rate them highly enough, a really 1st rate service from a dedicated team – I will certainly be using their services for future events.”
Ian Murray, Managing Director UK, ProTraining, 2017

"Thank you for all your help and information - it is absolutely smashing and gives us a really exciting range of options to look over to see how they would best suit our conference needs.

"I am absolutely thrilled about how useful the service is, I could never have pulled together this many choices."
Lasairfhiona Swift, School Research Officer, Newcastle University
Popular Culture & World Politics v. 10: Beyond Boundaries, 2017

“I have been in contact with NewcastleGateshead Convention Bureau for just over a year now, and they made my first (and daunting!) experience of conference organisation much more manageable than I could have imagined. They are on hand to give the conference organisers expert advice, tours of venues and provide suggestions to tailor our conferences that I would not have considered alone. Their bespoke packages for event options are excellent, including sourcing accommodation on a very strict budget. Their free promotional material and accommodation website service has been invaluable. I’ve had assistance from the convention bureau for three large international conferences over the last year, one of which was secured through their support. The team are an absolute pleasure to work with, everything is clearly explained and nothing is a problem for them. I hope their services can continue to assist us in the future."
Carolyn Taylor, School of Modern Languages, Newcastle University

We would like to thank you and your co-workers at NewcastleGateshead Convention Bureau for the assistance given in relation to the 6th Annual Alliance for Healthy Aging Conference. NUIA and our colleagues from the Mayo Clinic and Groningen University truly appreciated the professionalism and dedication of your team when we established the conference was to be held in Newcastle, through to its conclusion on Saturday 3 October at Slaley Hall Hotel.
Thomas, Sharon and Val, Conference Organising Team, Newcastle University Institute for Ageing
6th Annual Alliance for Healthy Aging Conference

"Newcastle Gateshead Convention Bureau provided a highly professional service which fully supported our three day academic conference with delegates from around the world.  The Bureau provided an excellent service during our conference planning period, which included identifying potential sites for the social programme and helping us choose the most suitable venues, identifying and block booking hotels, negotiating a competitive conference rate and linking bookings with our conference website.  During the conference, the Bureau assisted us with their ‘meet and greet’ service at Newcastle Central Station, which was hugely appreciated by delegates.  Nothing was too much trouble and the assistance the Convention Bureau provided contributed to our conference being rated as 'outstanding'."
Dr Suzanne Moffatt, Newcastle University
Professor Mima Cattan, Northumbria University
British Society of Gerontology conference 2015

"When I was planning for the LILAC conference in 2015, I was delighted to discover all the help and support that NewcastleGateshead Convention Bureau offers for conference organisers. One of the reasons our bid to host the conference was successful was the detailed brochure you provided, detailing all the possible venues for our conference dinner and networking evenings. It saved me so much time in finding out the information myself and was also very professionally presented, which made an immediate impact on the national organising committee. Your help with organising the site visits with all potential hosts was also invaluable and again, the national committee were very impressed with the organisation, stating: 

‘It was far from a one horse race. We had a mammoth meeting comparing and contrasting the bids from the various venues for the next 2 years. You had a serious rival from the south but I think what swung it for Newcastle was the sheer enthusiasm coming from you and your team and the detail you put into the bid. Great selection of networking venues too - you really did your homework!’

"Having all the hotels arranged and available via the tailored accommodation website was also excellent... I was very appreciative of your tactful, regular communications too, following up conversations we’d had, checking I was on track, suggesting social activities and generally making sure I felt supported all the way... Being able to provide local maps and information booklets in the conference packs was an additional bonus. After the conference, feedback from the 300+ delegates was overwhelmingly positive, with many asking when we can host the conference again and I’m sure that was partly down to all the help you gave me in ensuring it ran so smoothly. Taking away some of the organisational details left me free to deal with all the other aspects of organising such a big event. I’m extremely grateful for your cheerful, professional service."
Moira Bent, Faculty Liaison Librarian & National Teaching Fellow at Newcastle University
Librarians’ Information Literacy Annual Conference 2015

"I would like to take this opportunity to offer my sincere thanks to you, the rest of NGI's team and the student volunteers who contributed to the VisitEngland Awards held at Sage.

"From coordinating the venue search applications for the area, through to organising great value accommodation and experiences for guests and the after party at the Hilton, your help has been invaluable. In addition, by orchestrating the appearance of the Newcastle Falcons rugby players along with the U8s team, we were able to provide a nod to the imminent Rugby World Cup through the evening.

"The event was a fantastic success and we were pleased to be able to involve the local community and provide a flavour of the North East for guests. I know that all of this took a great deal of organising and I would be grateful if you'd pass on our thanks to everyone involved."

Siobhan Niven, Project Lead
VisitEngland Awards for Excellence 2015

"Newcastle University Institute for Ageing (NUIA) approached the NewcastleGateshead Convention Bureau for assistance with the organisation of the prestigious 6th Annual Alliance for Healthy Aging Conference - “Interventions to Slow Down Ageing”, to be held in October 2015. The conference comprises ~120 delegates from Europe, the US and Asia, staying in the region over a 3/5 day period.

"Caroline Reed, the Conference Development Manager, supported NUIA enormously by helping to identify and secure a hotel that would meet the specific conference and accommodation requirements for its international delegates. She was enthusiastic and worked cohesively with both NUIA and the hotelier resulting in an excellent conference package that will not only be exciting but will also showcase our organisation and its region.

"NUIA would certainly recommend approaching the NewcastleGateshead Convention Bureau to any organisation requiring a first class professional service to source conference/accommodation facilities."

Sharon Denley, Programme Manager at Newcastle University Institute for Ageing
6th Annual Alliance for Healthy Aging Conference - “Interventions to Slow Down Ageing”, October 2015

"The NewcastleGateshead Convention Bureau were instrumental in ensuring the success of our event. They took charge of the delegate accommodation for us, advised us on venues and provided invaluable PR help. The local information provided via their social media platforms played a huge part in building up the pre-conference buzz and our predominantly southern-based delegates left the region vowing to return for more North East hospitality."
Anne de Freyman, Vice-Chair of ITI and 2015 Conference coordinator
Institute of Translation & Interpreting Conference 2015

“NewcastleGateshead Convention Bureau has offered such valuable support throughout the whole process of organising the event. On one occasion when we visited the Metro Radio Arena, we were welcomed with a flash mob of breastfeeding mums which was a nice touch and showed a local commitment to the issues that are so important to the Baby Friendly Initiative. Having received such a personal welcome ourselves, we had no doubt that our delegates would love the place. The students and the Convention Bureau really pulled out the stops to make sure that our delegates had the best experience possible while in the city.”
Elizabeth Freeman, Events and Services Manager, UNICEF UK
UNICEF UK Baby Friendly Initiative annual conference 2014

What the media says

“Canny conferencing through knowledge: NewcastleGateshead has a range of industry sector strengths and expertise inclusing digital, health innovation and energy.”
Conference News, March 2018

“Set in the heart of North East England, NewcastleGateshead has for years been considered a favourite destination amongst event organisers and delegtaes alike.”
Event Industry News - Ultimate Venue Guide 2018

“New venues, new exhibitions, new focus - it's all new in Newcastle these days.”
Meetings & Incentive Travel, January 2018

“As a conference and events destination, the North East stands out for its connectivity, enviable natural beauty and the energy and welcoming nature of the people.”
Conference News, March 2017

“Combining the destination's vibrant cultural offer, ever increasing venues, buzzing nightlife and proximity to coast and countryside it is easy to see why 91% of delegates visiting say that thry would like to return to NewcastleGateshead.”
Hospitality & Events North, March 2017

“Set against the sweeping steel arc of the Millennium Bridge, the vibrant city of Newcastle means business. Art, nightlife and shopping combine with a range of historic and modern venues in this revitalised city.”
Business Travel Magazine, December 2016

“NewcastleGateshead’s hospitality scene continues to grow and thrive with a variety of new venues, hotels, restaurants and bars regularly opening.”
Hospitality & Events North, March 2016

“NewcastleGateshead has always been a lively conurbation, and business tourism is now delivering in excess of £77m per year and supporting over 1,600 jobs.”
Conference News, January 2016

“The football mad folk of Newcastle are a good-natured bunch, and this, along with the city’s impressive heritage, is proving a winning combination for delegates.”
Association Meetings International, September 2015

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