Event service providers

NewcastleGateshead is home to some of the country's finest support service suppliers. If you have an idea for your event, our suppliers can help make it a reality, ensuring you have a seamless and spectacular conference.

Professional conference organisers (PCOs) and event management

BeaconHouse Events
T: +44 (0)191 691 3456 E: W:

BeaconHouse Events is an events and conference management consultancy that works across the UK offering an intelligent solution. Understanding the many pressures on time, resources and budgets BeaconHouse Events works alongside your team to help shape, drive and deliver events to meet objectives, bringing a wealth of specialist knowledge and added value into your team. With industry experience in delivering large scale outdoor events, international conferences, business seminars and workshops, award ceremonies and everything in between.

Echo Events
T: +44 (0)191 241 4523 E: W:

In the right hands an event is a powerful and engaging tool, whether it is to educate, entertain, reward or inform. Echo Events works with you to harness this tool, helping you communicate your message on every level and maximising your return on investment. From large scale international congresses and exhibitions to incentive events, awards dinners and cultural events, Echo Events puts together tailored packages for every proposal, because every client, event, aim, message and audience is different.

Tours, travel and transport

T: 0871 882 0881 E: W:

Cruise operator DFDS offers a daily service from Newcastle to Amsterdam. On board, delegates will find a wide range of leisure and business facilities including conference and meeting rooms, several restaurants and bars, a cinema, casino, shops and live entertainment. DFDS has been named as the World’s Leading Ferry Operator at the World Travel Awards.

EastCoast Taxis & Tours
T: +44 (0)191 251 7738 E: W:

Offering seasonal tours of NewcastleGateshead and day tours throughout Northumberland, Durham and The Lake District, EastCoast Tours are extremely popular with visitors from the UK and overseas. Offering excellent value for money, tours can be customised to suit your choice of route and number of passengers. Full taxi services for conferences also provided. No upfront deposits required – all usual cards accepted.

LA Taxis
T: +44 (0)191 287 7777 E: W:

Newcastle’s largest private hire taxi company, LA Taxis supplies 4 - 16 seat vehicles as well as an executive range of vehicles. LA Taxis offer a free text and ring back service, and in-car chip and PIN payment is available on request. Airport and station pick-up and meet and greet services are available as well as sightseeing tours. LA Taxis booking app is available at Google Play and on all iPhone and Android devices.

Newcastle City Guides Walking Tours
E: W:

Newcastle City Guides operate walking tours that are an ideal way to introduce your delegates to the city and explore its history and culture. Bespoke private walking tours are available to suit your group’s itineraries and interests.

Newcastle International Airport
T: 0871 882 1121 E: W:

Newcastle International is the major airport for North East England. Served by 20 scheduled carriers on around 80 routes, Newcastle International recognises the needs of business travellers who require frequent direct links to the north of England from key cities across Europe and beyond. With regular flights from Dubai, Brussels, Paris, Amsterdam, Dublin, Copenhagen and Dusseldorf, and up to seven flights per day to and from London, the world’s business community can enjoy unparalleled transport services direct to North East England.

Nirvana Europe
T: +44 (0)191 257 1750 E: W:

Nirvana Europe is a market leading sports events company that organises and manages events all across the globe, from Ironman competitions to charity hiking in the Amazon jungle. Nirvana Europe also works closely with local companies and is an official partner of the Great North Run. With over 15 years’ experience in event management, Nirvana Europe can provide travel, accommodation and logistics for both small and large group travel to the destination of your choice.

Northern Secrets
T: +44 (0)191 500 9571 E: W:

Northern Secrets Destination Management (DMC) is the ideal partner for all your inbound travel needs into North East England. Northern Secrets offers a comprehensive service, whether you are looking for made-to-measure transport management, supply of bespoke event planning, tour and hospitality services for your delegates during their stay, booking accommodation, guides and translators or help organising a familiarisation tour of North East England ahead of your conference.

Personalised Touring Services - Tom and Gwen Keating
T: +44 (0)191 488 5115 / +44 (0)7947 327374 E: W:

Tom and Gwen Keating provide a range of guided tours of NewcastleGateshead (walking or coach) and North East England including Northumberland, Durham and Hadrian’s Wall. They will enhance your enjoyment of the area with friendly, local, Blue Badge and Green Badge professional guiding and itinerary planning services for private, business and conference visitors.

River Escapes
T: +44 (0)1670 785666 E: W:

A River Escapes cruise offers an unrivalled way to experience NewcastleGateshead’s finest and most famous riverside scenery. Escape the boardroom and step aboard a River Escapes cruise to inspire, entertain and impress. The boats offer space, flexibility and comfort for a range of events, and set against the backdrop of the River Tyne, are certain to impress guests and colleagues.

Rothbury Travel Group
T: +44 (0)191 490 6864 E: W:

Rothbury Travel Group serves the entire North East with a large fleet of luxury coaches ideal for both corporate and leisure groups. An experienced management and driving team can serve all your transportation requirements for any group size. Specialists with inbound groups from overseas, vehicles for airport transfers, city tours, day excursions and extended tours.

Stanley Travel
T: +44 (0)1207 237 424 E: W:

Not all coach operators are the same. With 55 years of experience, Stanley Travel provides a high-quality fleet of modern luxury coaches and is one of only three elite coach operators in North East England to be awarded the prestigious Coach Marque Award by the Confederation of Passenger Transport.

Travel Bureau
T: 0333 003 2411 E: W:

Travel Bureau Destinations offers bespoke destination management services for your guests. From VIP business experiences for conference delegates to unique experiences and luxury holiday breaks for those visiting the region for the first time. With over 55 years’ experience in travel, Travel Bureau’s excellent and long-established network of contacts with premier airlines, internationally recognised hotels and ground handlers delivers a unique and quality service.

W: Twitter: @uberuk

Uber has been available in the North East since early 2015, providing residents and visitors alike with a safe, affordable and reliable way to help them get around Newcastle and the broader region. Through the Uber app you can get a reliable ride within minutes. One tap and a car comes directly to you, and payment is completely cashless.


Whether you’re looking for a small, bespoke meeting with VIP train travel, or travel for a large conference with hundreds of delegates, LNER can organise it for you. If you chose a private carriage, the space is yours to use as you wish, so you can start your business event while you travel with the ability to run sessions onboard or perhaps listen to your keynote speakers.

AV and event production

Big Purple Productions
T: +(0)191 388 0988 E: W:

Big Purple Productions specialises in conferences, award ceremonies and charity events on varying scales, catering to a broad field of budgets. The team provides bespoke events that are certain to engage and captivate your guests and delegates, using an impressive assortment of presentation methods (including the patented Big Mic Ball for added interactivity) and are equipped with the ingenuity, foresight and expertise to ensure your event not only runs efficiently but also has the wow factor.

T: +44 (0)191 495 0608 E: W:

Specialising in awards dinners, conferences, product launches and outdoor events, Hi-Lights can provide all the creative and technical support you need to ensure your event is a success. With a proven track record, spanning over 25 years, Hi-Lights consistently delivers memorable events. Services include audio-visual, lighting design, stage set design and build, video production and sound reinforcement, as well as full production services. Hi-Lights also has great experience in outdoor events and can provide power generation with 24hr support.

R&B Group
T: +44 (0)191 276 3999 E: W:

Whether you’re planning a product launch, staff presentation, high-profile ceremony, international sales conference or corporate video, R&B Group can help you create the right impression. The professional team has the experience to provide innovative solutions for even the most complex problems, utilising the latest technological developments. This technical excellence is present throughout their range of services, covering conference services, event management, set design and build, AV equipment hire, video production and graphic design - all aspects of communicating your message.

T: +44 (0)370 606 1100 E: W:

With over 100 conference and live event professionals based across the country, Sparq’s technical team specialises in staging, supporting and producing events around the UK and beyond; from hotels and arenas through to warehouses and external spaces, they are the experts. From initial consultation and planning right through to final delivery of the event, Sparq is committed to producing event experiences that engage audiences, inspire their participation and ensure the brand experience is on message, on brand.

Event support

ARK Associates
T: +44 (0)7774 413 482 E: W:

ARK Associates offers a choice of highly-experienced event facilitators. ARK provides professionals who can enhance an event by steering the discussion, hosting, interviewing, gaining consensus, drawing conclusions and creating a written record. ARK can also provide guest speakers to add a feature element to an event, covering a wide range of management techniques and topics.

Delegate Welcome
T: +44 (0)191 440 5757 E: W:

Create a good first impression for your conference with a warm Geordie welcome to delegates as they arrive into the city. Welcome desks and signage can be branded with your own event colours and logo while knowledgeable volunteers provide directions, local information, maps and pocket guides for your delegates.

Event Evaluation Service
T: +44 (0)191 440 5731 E: W:

NewcastleGateshead Initiative’s research team offers an event evaluation service to help you to better understand your delegates and to measure the success of your conference, meeting or event.

Hiscox Event Insurance
T: +44 (0)141 339 7260 M: +44 (0)7818 013 265 E: W:

Hiscox has over 30 years of experience insuring national, international and European conferences, exhibitions and congresses. Your event is unique so Hiscox can adapt your insurance cover to suit your needs. Hiscox provides cover for cancellation and abandonment, public liability and employers’ liability, and also property.

Newcastle College
T: +44 (0)191 200 4000 E: W:

Whether you’re an employer looking to boost the skills of your staff or if you work in the sector and are looking to develop your existing knowledge, Newcastle College has a track record of success in supporting the leisure and hospitality sector across the North East. The College’s Lifestyle Academy has an unrivalled reputation in providing relevant courses to meet employer demand. Newcastle College can also support your business with work placements and a free recruitment service, tailored to meet your needs.

NGI Solutions
T: +44 (0)191 440 5742 E: W:

NGI Solutions is an insight-led research, marketing, digital and PR agency. NGI Solutions works on projects large and small and hand pick the right expertise within the team to meet each brief whether it be for research, marketing or PR.

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