Tourist Information

Our numerous Tourist Information Centres (TICs) will help you make the most of your stay. They can advise on a whole host of things to see and do and places to visit whether it’s comedy, theatre, guided tours or itineraries and can also help with booking accommodation, buying tickets for guided walking tours, bus tours and river cruises, too. Whatever it is they’ll be only too happy to help.

Before You Travel

When you’re planning a trip to our region and you need help to find a place to stay, call the Advanced Accommodation Booking Line on 0191 277 8000 or email visitorinfo@ngi.org.uk . For advice, suggestions or what to see or do, call, email or write to any of our Tourist Information Centres or visit our website.

NewcastleGateshead Visitor Information Centre

Central Arcade, Newcastle
M: Monument
Q: Q1+2: Theatre Royal
T: +44 (0)191 277 8000
E: visitorinfo@ngi.org.uk
Open: Mon-Sat 9.30am-5.30pm;  Sun & Bank Holidys 10.00am - 4.00pm

North Shields Tourist Information Centre

Unit 18, Royal Quays Outlet Shopping, North Shields
M:
T: +44 (0)191 200 5895
E: ticns@northtyneside.gov.uk
Open: Mon-Sun 9am-4.30pm
Location: View Map

Whitley Bay Tourist Information Centre

Park Road, Whitley Bay
M:
T: +44 (0)191 200 8535
E: ticwb@northtyneside.gov.uk
Open: Mon, Tues, Thurs-Sat 9.30am-12.30pm & 1.30pm-5pm
Location: View Map

South Shields (Ocean Road) Tourist Information Centre

Museum and Gallery, Ocean Road, South Shields
M:
T: +44 (0)191 454 6612
E: museum.tic@southtyneside.gov.uk
Open: Oct-Mar Mon-Sat 10am-1pm & 2pm-5pm; Apr-Oct Mon-Sat 10am-1pm & 2pm-5.30pm, Sun 1pm-5pm; Closed Christmas Day, Boxing Day and New Year’s Day.
Location: View Map

Sunderland Tourist Information Centre

50 Fawcett Street, Sunderland
T: +44 (0)191 553 2000
E: tourist.info@sunderland.gov.uk
Open: Mon-Sat 9am-5pm; Bank Holidays 10am-4pm; Closed Easter Monday and Christmas Day to New Year’s Day inclusive